Langwieder See OHG Privacy Policy
Welcome to our website. This site is designed to provide you with information about our company and our services, and offers you the opportunity to submit inquiries, make reservations at our hotel, and send us messages. This policy explains what happens to your personal data, how we use it, and the choices you can make regarding how your data is collected and used.
Langwieder See OHG (hereinafter referred to as “Hotel,” “us,” or “we”) is responsible for processing data on this site. Further details can be found in the legal notice.
1. Collection and Use of Data
1.1 Data Collected by the Website
When you visit our website, our web servers temporarily collect technical details about the device you are using to access our website, such as the type of browser used, the operating system installed, or device settings. In addition, we collect your IP address and, if you access our website using your mobile phone, for example, we also collect your device’s unique identifier (so-called “Unique Device Identifier”). Our web server also collects certain data that the web browser you are using automatically transmits.
This includes:
- the name of your Internet service provider,
- the address of the website from which you are visiting us,
- the subpage of the Hotel Langwieder See website that you are visiting, and
- the date and duration of your visit.
Providing any other personal data is not required to use the website.
1.2 Use of Cookies
To make your visit to our website more engaging and to enable the use of certain features, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e., when you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser the next time you visit (persistent cookies). You can configure your browser to notify you when cookies are set and decide on a case-by-case basis whether to accept them, or to block the acceptance of cookies in specific cases or generally. If you do not accept cookies, the functionality of our website may be limited.
You may object to the use of cookies that are not technically necessary at any time.
1.3 Use of Google Analytics for Web Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (www.google.de). Google Analytics uses so-called “cookies,” which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the United States and stored there. However, if IP anonymization is enabled on this website, your IP address will first be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. You can prevent the storage of cookies by adjusting your browser settings accordingly; however, we would like to point out that in this case, you may not be able to use all functions of this website to their full extent.
You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as from processing this data, by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout
As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. This will place an opt-out cookie on your device. If you delete your cookies, you will need to click the link again.
You can object to the use of Google Analytics at any time.
1.4 Remarketing / Retargeting
Our websites use retargeting technologies. We use these technologies to make our website more interesting for you. This technology allows us to show ads to internet users who have shown interest in our products on our partners’ websites. We believe that displaying personalized, interest-based ads is generally more interesting to internet users than ads that lack such a personal connection. These ads are displayed on our partners’ websites based on cookie technology and an analysis of previous usage behavior. This form of advertising is conducted entirely on a pseudonymous basis. No personal data is stored, and no usage profiles are merged with your personal data.
2. Inquiries / Contact Form
You can also submit inquiries (e.g., regarding availability, etc.) via our website, which we will be happy to answer. To make the contact process more personal and enable us to respond, you have the option to provide us with your name, address, phone number, and email address via the contact form. Of course, you can also receive information using only an email address. We store personal data such as your name, address, phone number, email address, etc., that you provide to us in this way—provided no booking is made—only for as long as necessary for the respective correspondence, unless an exceptional incident, such as a hacker attack, requires longer storage.
By voluntarily providing your personal data, you consent to this processing of your data.
3. Orders / Reservations
When you place orders or make reservations (rooms, conference rooms, events, etc.) via our website, through the DIRS21 online booking tool from TourOnline AG implemented on our website, or by other means (e.g., by phone, fax, or email), we—and TourOnline AG—typically collect personal information such as your name, address, desired shipping address (if applicable), email address, phone number, credit card number, and bank account information, as well as any data regarding traveling companions.
3.1 Use of the DIRS21 Online Booking Tool from TourOnline AG
Our website uses the online booking tool DIRS21 (hereinafter “OBT”) provided by
TourOnline AG
Borsigstrasse 26
73249 Wernau, Germany (www.dirs21.de, hereinafter “TOAG”).
Within the scope of the OBT, TOAG processes the data as the data controller.
Additional applicable information and provisions regarding data protection can be found in TOAG’s Privacy Policy for the OBT, which you can access at any time from within the OBT or view at www.dirs21.de/datenschutz/.
4. Additional Data from Your Stay with Us
During your stay, we also store additional data, such as information about bills at our restaurant, as well as your feedback, comments, and requests.
5. Purposes for Which We Use Your Data
5.1. We use your personal data to enable you to visit our website (establishing a connection) and to compile anonymous usage statistics based on the data transmitted automatically (see sections 1.1 through 1.4), which allow us to track the use of our website and design it to better meet the needs and preferences of our target audience. The legal basis is Article 6(1)(f) of the GDPR.
5.2 In addition, we process your data to respond to your contact requests and to process orders or reservations, in particular to fulfill our contractual obligations to you and to optimize our services in accordance with your preferences. The legal basis is Article 6(1)(a) or (b) of the EU General Data Protection Regulation (hereinafter: GDPR).
5.3 If necessary, we may also use your data to enforce our rights and those of our agents. The legal basis is Article 6(1)(f) of the GDPR.
6. Disclosure of Your Data to Third Parties
In connection with the processing of orders and reservations, we transfer personal data to service providers who assist us with this process. These include, in particular, providers of credit card billing services, to the extent that the data transfer is necessary to process the payment, as well as TourOnline AG, Borsigstrasse 26, 73249 Wernau, Germany (www.dirs21.de, hereinafter “TOAG”), which provides our implemented booking tool DIRS21.
In this regard, we work with the following companies: American Express International Inc. NL Germany, Theodor-Heuss-Allee 112, 60486 Frankfurt am Main (for AMEX Card); Elavon Financial Services DAC, NL Germany, Lyoner Straße 36, 60528 Frankfurt (for Visa and MasterCard); Ingenico Payment Services GmbH, Daniel-Goldbach-Straße 17-19, 40880 Ratingen (for Maestro, VPay). We reserve the right to conduct a credit check in principle.
Furthermore, data will only be disclosed to third parties if you specifically request it in individual cases, e.g., to order a taxi or similar services.
7. Data Retention and Purpose of Processing
7.1 We store personal data (such as name, address, email address, etc.) that you provide to us when submitting an inquiry via the contact form, by email, fax, or phone—provided no booking is made—only for as long as necessary for the respective correspondence, unless an exceptional incident, such as a hacker attack, requires longer storage.
The processing and storage of this data for the purpose of responding to your inquiry is based on the consent you have provided for this purpose (Art. 6 GDPR).
7.2 Personal data requested by us in connection with a booking is processed and stored for the purpose of contract fulfillment (Art. 6 GDPR). We store personal data only for as long as is necessary to provide the services you have requested, to fulfill the contract, or to comply with statutory retention periods. Personal data generated during a booking is retained for a maximum period of 10 years.
7.3 Data collected while browsing our website (see Section 1.1) that may legally be considered personal data (such as the full IP address) is stored for a period of 14 days, unless an exceptional incident—such as a hacker attack—requires a longer retention period.
7.4 Non-personal data may be stored indefinitely.
8. Your Rights
8.1 To view, delete, update, or restrict the use of your personal data that we have collected via our website or otherwise, you may contact us at any time by email or phone. You can find our contact information at the end of this policy and in the legal notice. The same applies if you have further questions about the data we have stored about you or its use.
8.2 If you request the deletion of your data, it will be promptly removed from our systems, unless we are required to continue storing your data—for example, due to tax or commercial law retention obligations. In such a case, we will ensure that your data is blocked for other purposes.
8.3 In addition, you may contact us at any time and, in justified cases, object to the processing of personal data concerning you. This applies in particular to the collection of your data for statistical analysis of our website users by Google Analytics, as well as for advertising purposes.
8.4 If you have consented to the use of your personal data for advertising purposes, you may revoke your consent at any time with future effect.
9. Links to Other Websites
Our website contains links to websites operated by third-party providers, including social networks. This Privacy Policy does not apply to the collection, processing, and use of personal data by such third parties. Please note that we cannot assume responsibility for the content of external websites or for their compliance with data protection requirements. The respective provider is responsible for this content. Although we checked the linked pages for possible legal violations at the time the links were created and found none, we cannot continuously monitor and ensure compliance. If we become aware of any legal violations, we will immediately remove the respective link. We strongly recommend that you also review the privacy policies on those websites.
10. Changes to This Privacy Policy
Any future changes to the content of this Privacy Policy will always be posted on this page.
11. Contact
If you have any questions about this Privacy Policy or our use of personal data, you can contact us at any time in writing or by email.
Langwieder See OHG
Restaurant Hotel Biergarten
Jana Mendel-Ingeduld / Martin Ingeduld
Kreuzkapellenstr. 89
81249 Munich
Phone 0049-(0)89-86486-0
Fax 0049-(0)89-86486-298
info(at)langwiedersee.de
You also have the option of contacting the competent data protection authority, the Bavarian State Office for Data Protection Supervision (https://www.lda.bayern.de/de/index.html), directly.
Date of last update: June, 2026